TechStack
Engine 03 · Refi IQ

Your LOS sees
active files.
Refi IQ sees the whole book.

A private-wealth-calibrated refi intelligence platform for mortgage loan officers. Consolidates every past client across every LOS you've ever worked — then tells you who to call today, why it matters, and what to say.

Jumbo & construction calibrated · RESPA · TILA · TCPA · SOC 2 infrastructure
7
Trigger types
Competitors have 1-3
$1M+
Avg loan calibration
Built for jumbo, not conforming
15 yr
Career book imported
Consolidated across every LOS
0
Auto-send
You stay the final filter
Chapter one

Your best deals are invisible to every tool you own.

A top jumbo loan officer closes 800-2,000 loans over a career. Spread across five firms. Half in systems you no longer have access to.

Your current LOS sees active files. Your CRM sees open leads. Your pricing engine sees today's sheet. None of them see the $200M+ book you already closed — who's ready for a refi, who's sitting on $500K of untapped equity, who just crossed a 740 credit tier, whose ARM is resetting in Q3.

Refi IQ is the lens your stack is missing.

Your LOS
Active files
Legacy clients
Your CRM
Open leads
Past book
Your pricing engine
Today's sheet
Client rate vs market
Refi IQ
Everything above
The whole picture.
The thing no other tool does

Monday morning, Refi IQ
tells you exactly what to do.

Every other tool in this category hands you a dashboard of numbers and assumes you'll figure out what matters. We analyze your entire book and rank the moves for you — ordered by urgency, impact, and effort. One focus client to call first. Three prioritized plays for the week. Plain English. Real dollars. That's the whole game.

Call this client today
Lawrence Jardine
Barton Creek · $5M Construction-to-Perm · 0y owned
Crossed 740 credit tier — unlocks better jumbo pricing
Construction Pre-Conversion — convert to permanent loan NOW
Open file
Draft outreach
This isn't magic

The analyzer scores every client across all seven triggers, weights by projected LO comp × urgency × probability, and surfaces the single highest-leverage move each day.

"It's like having a senior advisor review your book every morning before you walk in."

This week · 3 moves
Prioritized by urgency × impact × effort · total time: 7.7 hrs
P1
CREDIT TIER · 34 clients · 204 min
Reach out to 34 clients who crossed a pricing tier
~$36K comp · 6 double-dip conversions likely
P1
HELOC · 10 clients · 80 min
Open HELOC conversations with 10 top-equity clients
~$747K projected LO comp across the full list
P1
CONSTRUCTION · 2 clients · 30 min
Call your 2 urgent construction clients TODAY
Preserves ~$30K in permanent-loan comp
How the analyzer sees your book

Seven triggers. Seven different kinds of revenue.

Most tools in this category watch one or two things. Refi IQ watches seven — because mortgage revenue doesn't come from just one place. Each trigger has its own economics, its own messaging, its own ideal outreach window.

01

Rate-Drop Radar

Refi when the market moves.

Every past client ranked by spread vs today's market, sorted by projected annual P&I savings. Hot / Warm / Watch tiers.

Your comp: $6-10K per jumbo refi
Why only us

Sales Boomerang has this — they only watch your current LOS. We watch your entire career book.

02
$

HELOC Radar

Untapped equity · rate-proof.

Clients with 2+ years of tenure and significant appreciation. HELOCs fire regardless of rate environment — they close in any market.

Your comp: ~60 bps on line size · $3-18K per deal
Why only us

Nobody else ranks HELOC candidates by line size and LO comp simultaneously. HomeBot shows equity to clients; we show it to you first.

03

Cash-Out Opportunities

For clients locked into a 2.9% first.

Second-mortgage candidates — meaningful equity but a primary rate too low to refi. Preserve the 1st, tap the equity via the 2nd.

Your comp: ~80 bps on second mortgage · $2-6K per deal
Why only us

No other product in this category surfaces cash-out candidates as a distinct trigger from rate-drop refis.

04

Second-Home Signals

Long-tenure luxury → next purchase.

4+ years in a luxury primary + significant equity + Westside/luxury zip = statistical pattern for vacation home, investment property, or child's first home.

Your comp: full jumbo purchase · $8-25K per deal
Why only us

This isn't watched by any existing product. Full purchase loans are the highest-comp deals in mortgage.

05

Credit Improvement Alerts

Tier crossings unlock deals.

Soft-pull monitoring flags clients whose credit scores crossed a jumbo pricing tier (700/720/740/760/780). Unlocks pricing improvements of 0.125-0.25%.

Flips marginal refis into real ones · identifies 'double-dip' clients
Why only us

Sales Boomerang has credit-score change detection. We specifically watch jumbo pricing tier breaks — the ones that actually move rate.

06

ARM Reset Calendar

Be first, not last.

Every 5/1, 7/1, 10/1 ARM in your book, timelined by quarter. Critical (≤90d) / Urgent / Approaching / Monitor / Safe.

Defensive: preserves ~$7K per reset client who stays with you
Why only us

Available in most CRMs but buried. We surface it as a dedicated tier-coded calendar.

07

Anniversary Triggers

The touch that isn't a pitch.

Clients hitting 1/3/5/7/10/15/20-year purchase milestones. Pure relationship — no CTA, no offer. The clients who get remembered refer.

Compound effect: every 10 touches → ~1 referral/year
Why only us

Total Expert has birthday campaigns. We specifically flag purchase anniversaries with milestone detection.

Named comparison

How we stack up explicitly.

We won't dance around it. Here's exactly what Refi IQ does that Total Expert, Sales Boomerang, HomeBot, and MBS Highway don't — and where they each still have their own place.

Feature
Refi IQ
$799/mo
Total Expert
$69-150/mo
Sales Boomerang
$500-2.5K/mo
HomeBot
$125-300/mo
MBS Highway
$167-200/mo
Consolidates every LOS you've ever worked
Built specifically for jumbo / luxury books
Rate-drop refi detection
HELOC candidate radar (line size + comp) partial
Cash-out second-mortgage detection partial
Second-home / investment property signals
Credit-tier-break alerts (700/720/740/760/780) partial
ARM reset calendar with tiering partial
Anniversary / milestone detection
Construction draw-to-perm tracking
Self-analyzer (weekly action plan, focus client)
Jumbo-specific competitor pricing table partial
Book appreciation tracker (total equity view) partial
Drafts for review (operator stays final filter)
RESPA/TILA/TCPA compliance notes per draft partial
Where the others win

Total Expert / Surefire / Jungo are real CRMs. If you don't have one, you need one — for new-lead conversion, pipeline management, email sequences. We're not a CRM.

HomeBot is a client-facing product. It sends monthly home-value reports to your borrowers. That's valuable in its own right.

MBS Highway is the best daily market-intelligence tool for loan officers. We don't try to replace it. We integrate your pricing from it.

Where Refi IQ wins

Refi IQ is the past-book intelligence layer none of them build. We consolidate every LOS you've ever worked, watch seven trigger types simultaneously, and tell you what to do with plain English.

If your career book is worth tens of millions in lifetime commission and nobody's systematically working it — that's the gap we fill.

The math

You only pay more when it works.

Performance pricing means slow months are cheap and great months pay for themselves. A recovered jumbo refi generates 5-10× the per-deal fee in LO commission. Your cost scales with your results — and never above our Flat rate.

Floor scenario
1 deal/yr
One recovered $2M jumbo refi out of your entire past book. Typical LOs clear this bar in the first 90 days.
Recovered comp~$8,000
Annual cost (Performance)$4,873
ROI1.6× in year one
Realistic year
4 deals
Two rate-drop refis, one HELOC, one credit-tier refi. Mixed product across your past book. This is what actually happens.
Recovered comp~$35,000
Annual cost (Performance)$5,128
ROI6.8× in year one
Rate-cycle year
10+ deals
Rate drop triggers refi windows across your book. HELOCs and cash-outs compound. You hit the monthly cap — additional deals cost nothing.
Recovered comp~$90,000+
Annual cost (capped)$17,988
ROI5× in year one
Comp estimates assume mid-range LO splits on jumbo volume; actual comp varies by firm, product, and agreement. The Performance monthly cap protects you from runaway cost — we earn ceiling-bounded success fees, you keep the upside beyond. Sales Boomerang (the closest enterprise comp) reports clients earn $20 of profit per $1 spent on their platform; Refi IQ is calibrated for similar economics at the private-wealth tier.
Pricing

We only make money when you do.

Performance is our flagship plan. You pay a modest base, plus a fee on each recovered deal from your past book — capped so it never exceeds our Flat plan. Most LOs start here because the math is hard to argue with. Flat is for the ones running the tool at scale who want zero variability.

01
Low base, high alignment
A small monthly fee covers our infrastructure and onboarding. That's the only fixed cost — so starting is easy.
02
Fee per recovered deal
When a past-book deal closes through a Refi IQ campaign, we take a small flat fee. The incentive is obvious: we win when you win.
03
Capped monthly total
Above a monthly cap, additional deals are free to you. You're never penalized for a great month.
Most LOs start here

Performance

We only make money when you do.

$399 /mo base
+ $85 per closed deal from your past book
Capped at $1,499/mo total — you'll never pay more than Flat.
Pays for itself at 1 recovered deal per quarter
  • All seven triggers, self-analyzer, competitor pricing
  • Weekly rate-market refresh, market pulse
  • Every recovered deal tracked in the dashboard
  • Monthly reconciliation — dispute anything
  • Month-to-month, no contract
Start a conversation

Flat

For LOs with proven volume who want predictability.

$999 /mo
All-inclusive · no per-deal fees · no cap
Fully predictable cost. Better once you cross ~8 recovered deals/mo.
One recovered jumbo refi covers the year
  • Everything in Performance
  • No per-deal fee, no cap to hit
  • Best for LOs with established reactivation cadence
  • Fully predictable for budgeting
  • Month-to-month, no contract
Start a conversation

Partner Network

LO–realtor teams working in lockstep.

$549 /mo per seat
Performance or Flat across the partnership
Shared book, co-branded outreach, unified reporting. 2-5 seats.
One co-branded close covers both seats
  • Everything in Performance or Flat
  • Shared book visibility LO + realtor
  • Co-branded outreach templates
  • Unified partnership reporting
  • Volume pricing across seats
Start a conversation

Enterprise

Branches, boutiques, multi-region teams.

Custom
Volume Performance or flat per-seat — your choice
SSO, custom BAA, state compliance, dedicated success team.
ROI scales with book size · 15-30× typical
  • 10+ LOs, unlimited seats
  • SCIM provisioning, audit logs
  • Custom BAA + state attestations
  • Encompass-native integration path
  • Volume pricing + MSA options
Request pricing
Founding Partners · 10 seats only
First 10 months: zero base, $75 per recovered deal. After that, grandfathered Performance at $249/mo + $65/deal forever, or convert to Flat at $799/mo. Shape the roadmap with us.
Zero fixed cost while you learn the tool
Common questions

The questions every LO asks.

Not here? Reach out directly — hello@techstackllc.info.

How is this different from my LOS or CRM? +
Your LOS (Encompass, Calyx, Byte) is for processing active deals. Your CRM (Total Expert, Surefire, Jungo) is for converting new leads. Refi IQ is for the space neither touches: the past clients sitting in your career book who represent the largest untapped revenue on your desk. Different purpose, different data model, different workflow.
Do I give up control over what gets sent? +
No — and this is a core design decision. Refi IQ never sends on your behalf. Every trigger produces a pre-drafted, compliance-checked email that opens in a composer. You review, edit, and copy-paste into your own email or CRM. For jumbo clients where every word matters, this is the only responsible posture.
What about compliance? My firm has a policy. +
Every draft ships with a compliance panel attached — RESPA (no kickbacks/steering language), TILA (no specific rate quoted without credit decision), TCPA (SMS consent posture), Fair Housing (no protected-class targeting). You show your compliance officer the templates before you send, and they'll nod instead of cringe. For enterprise tiers, we provide custom attestation artifacts.
My book is spread across 4 different systems. Does that matter? +
That's exactly the problem Refi IQ solves. CSV import from Encompass, Fairway's legacy systems, Monument, Surefire, Jungo, or any other LOS or CRM. Map columns once, and your entire 10-20 year career lives in one searchable, de-duplicated view. For most loan officers, this alone is worth the subscription.
I work conforming, not jumbo. Is this for me? +
Refi IQ is calibrated for jumbo and luxury books. The spreads, pricing tiers, and comp math assume $1M+ average loan size. If your book is mostly conforming, Sales Boomerang and HomeBot will serve you better. We'd rather tell you that up front than sell you a tool that doesn't fit.
How do the drafts know my voice? +
The first-draft templates are written from extensive study of how high-producing luxury loan officers actually communicate — direct, warm, specific, never salesy. You'll adjust them to sound like you over the first week, and by week two most LOs are copy-pasting 80% of our draft with 20% personalization.
What happens when rates move? +
Every trigger, tier, and opportunity recalculates automatically the moment you update your market rate in Settings. A 0.25% drop can move dozens of clients from Cold to Hot overnight. The self-analyzer re-ranks the weekly plays the same morning.
Is there a contract or minimum term? +
No annual contracts. Everything is month-to-month. You can convert between Performance and Flat any time. Enterprise is custom. Founding Partners get their first 10 months with zero base and a discounted per-deal rate, then grandfathered Performance pricing forever.
The intelligence layer

Three things no other LO tool is doing.

Total Expert sends birthday cards. Sales Boomerang pings you on rate drops. HomeBot mails equity updates. We go further.

01 · Book Value

Your pipeline, priced like an asset.

Every LO tool shows volume closed. We show you Pipeline NPV — the present value of the future originations embedded in your current book, discounted and weighted by each borrower's likelihood of refinancing with you. It moves every day.

Your book today
$1.84M
+$42K · 30 days · 340 active relationships

Stop thinking in monthly pulls. Start thinking in asset value.

02 · Drift Radar

Churn prediction, per borrower.

Not "haven't talked in 6 months." Each borrower has a personal contact cadence. A quarterly-touch client at month 4 is different from a quarterly-touch client at month 9. We score each one against their own history, with a reason.

14
Chen, S. · on cadence
89d since contact · 100d rhythm
78
Whitmore, J. · high drift
410d since contact · 2.8× spread

Every score explains itself. No black boxes, no guessing — we tell you why.

03 · Voice Training

Drafts that sound like you.

Paste 15 emails you've sent to past clients. We learn how you write — greeting, sign-off, sentence length, the way you say "congrats on the anniversary" vs "happy homeownership day." Every draft we hand you sounds like it's yours.

Same draft, three tones
"Hey Jim — quick heads up, jumbo rates just dropped 0.45%. Worth a conversation this week. – Melissa"
"Just wanted to check in, Jim — jumbo rates moved 0.45% in your favor. Worth 15 minutes this week? – Melissa"
"Jim — jumbo rates down 0.45%. Want to run your numbers? – Melissa"

Your tone, a little warmer, a little more direct. Pick one. Send from your own inbox.

These three compound. Pipeline NPV tells you what you're protecting. Drift Radar tells you which relationships are decaying. Voice Training makes the outreach that saves them sound like you wrote it. That's a category nobody else is in yet.
Begin a conversation

Bring a CSV export
from any system. We'll show you what's in it.

A 30-minute call. We import a sample of your book, run the triggers against today's market, and walk you through what a week of outreach would look like. No slide deck, no hard sell.

TechStack · Austin, TX · hello@techstackllc.info