Value
$18
per reactivated client
Salons, massage, fitness, grooming, waxing, nails, personal training, yoga and pilates
Retention IQ pricing
Two ways to pay. Every way, aligned to your book.
Pay only when a client comes back, calibrated to what that client is actually worth to you — or lock in a flat rate once you know your numbers. No annual contracts either way.
Plan 1 · Pay Per Client
Recommended $0/month base. You only pay when a client comes back.
Your fee per reactivated client is calibrated to your industry's average ticket size at setup, so a $45 blowout and a $3,000 dental case are never priced the same way.
Core
$55
per reactivated client
Med spas, optometry, general dental, chiropractic, IV therapy, HVAC, plumbing, electrical and other trades
Premium
$125
per reactivated client
Cosmetic and restorative dental, specialty medical, dermatology, high-ticket aesthetics and multi-location groups
| Monthly cap | Practice size | Value | Core | Premium |
|---|---|---|---|---|
| Solo | 1 provider | $349 | $799 | $1,499 |
| Growth | 2–5 providers | $649 | $1,499 | $2,999 |
| Established | 6–15 providers | $999 | $2,499 | $4,999 |
| Multi-Location | 3+ locations · cap is per location | $799 | $1,899 | $3,499 |
Cross your cap and you pay nothing more that month — no matter how many clients come back.
One-time setup: $499
Covers your dedicated phone number (yours to keep), A2P 10DLC registration, carrier verification, opt-in workflow, and setup labor. Allow 7–14 business days.
If your practice spans more than one band, each reactivated client is priced at the band matching the service they were brought back for.
No contract. Cancel anytime. Your data stays yours.
Performance fees are invoiced only after an attributed return is verified as a completed eligible service. Cancelled or uncompleted appointments are not billable.
Plan 2 · Flat Rate
One predictable number.
Unlimited reactivation campaigns, unlimited recovered bookings, and both engines included — Retention IQ and Revenue IQ — regardless of band or volume.
Starter
$149/mo
Solo providers
- Setup
- $499 one-time
- Contract
- None
Growth
$299/mo
Small practices and studios · 2–5 providers
- Setup
- $499 one-time
- Contract
- None
Established
$599/mo
Larger single-location practices · 6–15 providers
- Setup
- $499 one-time
- Contract
- None
Multi-Location · 3+ locations
One shared book. Every location visible.
Consolidated dashboard with per-location and aggregate reporting.
Flat$449/location/month · $349/location/month at 8+ locations
Pay Per Client$0 monthly base, capped per the band table above for each location
Customer successDedicated customer success manager included at 5+ locations
Setup$499 per location · waived for the 6th+ location on the same account
Engine 03 · Margin IQ · sold separately
Pricing, packaging & provider intelligence.
A different kind of value from per-event automation: a strategic analysis of what to change. Margin IQ works standalone with supported booking-system data.
Margin IQ Audit · one-time
Solo / Growth$1,497
Established$1,997
Multi-Location$2,997/location
A comprehensive first analysis plus a working session through every finding.
Margin IQ Live · monthly after Audit
Solo / Growth$299/mo
Established$499/mo
Multi-Location$899/mo/location
Recommendations refresh monthly. No annual contract; cancel anytime.
Already running Retention IQ or Revenue IQ? Take 25% off Margin IQ. Your data is already connected.
Pricing FAQ
Know the rules before you start.
Why does the per-client fee change by industry?+
A reactivated client is worth more at a dental practice or med spa than at a salon or gym. We price to what you actually recover, not a one-size number that overcharges lower-ticket businesses and undercharges higher-ticket ones.
What if Pay Per Client doesn't bring anyone back?+
You pay nothing beyond the one-time setup. There is no monthly fee unless a client actually returns and the eligible service is verified as completed.
Why is there a cap?+
So a great month never costs more than the stated ceiling for your band and practice size. Practices that consistently hit the cap can switch to Flat for a more predictable number.
Can I switch plans later?+
Yes, anytime. Most practices start on Pay Per Client to see real numbers on their own book, then move to Flat once they know their recovery volume.
Do I need the Service Suite before I can use Margin IQ?+
No. Margin IQ works standalone with supported booking-system data. Existing Service Suite customers receive 25% off Margin IQ because their data connection is already in place.
How is Margin IQ priced?+
The one-time Audit is $1,497 for Solo/Growth, $1,997 for Established, or $2,997 per location for Multi-Location. Optional Margin IQ Live is $299, $499, or $899 per month respectively.
Is there a contract?+
No. Service Suite plans and Margin IQ Live are month-to-month, and your data remains yours if you cancel. The Margin IQ Audit is a one-time engagement.
Start with your real book, not a pricing guess.
We calibrate the right band, verify your data and completion evidence, and keep communications blocked until your readiness gates pass.
Start free 30-day trial →