Per verified completed return
$75
billed after completion is verified
- Setup fee
- None
- Monthly base
- $0
- First 90 days
- No contract
- After the trial
- Annual agreement · monthly cap
- Revenue IQ
- Included
Retention IQ pricing
One number. Paid only when a client actually comes back.
$75 per attributed client return, invoiced after the visit is verified as completed. Start with a 90-day trial: no setup fee, no monthly base, no contract. If nobody comes back, you pay nothing.
Service Suite · Retention IQ + Revenue IQ
$0 until a client comes back.
One rule for every practice size and every vertical except salons: $75 for each attributed client return after the service is verified as completed in your booking system. Nothing before that, and nothing for returns we cannot prove.
Unless a signed order form states otherwise. Fees are invoiced only after an attributed return is verified as a completed eligible service. Salons are priced on The Chair Plan.
What is never billed
A click or a reply
Engagement is not a return.
A booking that is not completed
Scheduled, then cancelled or no-showed — never billed.
A return we cannot prove
Only a Confirmed evidence grade becomes a line item. Attributed, Inferred, Estimated, and Unavailable do not.
A client on a contact exception
Do-not-contact clients are never enrolled, so they can never be billed.
What the fee includes
Retention IQ
Personal-cadence drift scoring, dormant-client identification, and managed reactivation campaigns.
Revenue IQ
Schedule value, demand heatmap, and dead-time detection for the same practice, no extra fee.
Managed activation
We verify your source system, attribution evidence, and completion signal before any message goes out.
Auditable invoices
Every line traces to a confirmed return. Any line can be excluded with a recorded reason.
How a return earns a Confirmed grade: evidence grades and the four-gate evaluator →
How an engagement runs
A 90-day trial that is the real thing.
The trial is not a demo or a free tier. It is the full managed service on your own client base, priced exactly as it will be later, so the decision to continue is made on confirmed returns you can see on a statement.
Days 1–90 · Trial
$75 per confirmed return. No contract.
No setup fee, no monthly base. Stop at any point and owe only the returns already confirmed. Every return is graded, so you see what the fee is for.
During the trial · Cap sizing
Your cap comes from your numbers.
We size a monthly cap to your client database and observed recovery rate, so the agreement that follows has a ceiling you have already seen in practice.
Day 91 onward · Agreement
Same $75, with a monthly cap.
An annual agreement at the same per-return fee. The cap means a strong month never costs more than the stated ceiling; a quiet month still costs nothing.
Salons & stylists · The Chair Plan
Priced for a $45 blowout, not a $400 medical visit.
Salon pricing is not the standard plan with a discount. A cut or a color is a fraction of a medical or dental ticket, so a fixed fee per return would take too large a share of the visit. Salons pay a share of what actually comes back, with a ceiling set by the size of the book.
The ceiling moves with the chair count, so a stylist who adds associates or a second suite grows into the next band without renegotiating. The same 90-day no-contract trial applies at the salon rate; after it, an annual agreement on the band you are in.
Net recovered revenue means the completed, paid value of confirmed returns, as verified in your booking system. Only Confirmed returns count. See the salon page →
Performance · recommended
Default10% of net recovered revenue
billed after completion is verified · capped by chair count
Solo
1 chair
$149
monthly cap
Small salon
2–5 chairs
$349
monthly cap
Larger salon
6–15 chairs
$699
monthly cap
Flat · salons only
One predictable number.
Unlimited confirmed returns for a fixed monthly fee. Flat is chosen by one explicit action. Nobody is moved onto Flat by default.
Solo
1 chair
$79
per month
Small salon
2–5 chairs
$149
per month
Larger salon
6–15 chairs
$299
per month
Multi-Location · 3+ locations
One shared book. Every location visible.
Consolidated dashboard with per-location and aggregate reporting. The pricing does not change: $75 per verified completed return at each location, no per-location setup or base fee, with the monthly cap sized per location.
Pricing$75 per verified completed return, per location · $0 base · no setup fee
Customer successDedicated customer success manager included at 5+ locations
Engine 03 · Margin IQ · sold separately
Pricing, packaging & provider intelligence.
A different kind of value from per-event automation: a strategic analysis of what to change. Margin IQ works standalone with supported booking-system data.
Margin IQ Audit · one-time
Solo / Growth$1,497
Established$1,997
Multi-Location$2,997/location
A comprehensive first analysis plus a working session through every finding.
Margin IQ Live · monthly after Audit
Solo / Growth$299/mo
Established$499/mo
Multi-Location$899/mo/location
Recommendations refresh monthly. No annual contract; cancel anytime.
Already running Retention IQ or Revenue IQ? Take 25% off Margin IQ. Your data is already connected.
Pricing FAQ
Know the rules before you start.
What exactly triggers the $75 fee?+
An attributed client return that has been verified as a completed visit in your booking system — what Retention IQ calls a Confirmed evidence grade. Clicks, replies, cancelled bookings, and no-shows are never billed.
Is there a setup fee or a monthly minimum?+
No. There is no setup fee, no monthly base, and no minimum. If nobody comes back, you pay nothing.
How does the 90-day trial work?+
The trial is the real service, not a demo: for the first 90 days of live outreach you pay $75 per confirmed return and nothing else, with no contract. You can stop at any point in those 90 days and owe only the returns already confirmed.
What happens after the trial?+
You move to an annual agreement at the same $75 per confirmed return, with a monthly cap sized to your client database so a strong month never exceeds a known ceiling. The cap is set with you during the trial from your own recovery numbers and written into the agreement.
Does the fee change by industry or ticket size?+
For every vertical except salons, the fee is $75 per verified completed return regardless of practice size. Salons have their own plan because a cut or color is a fraction of a medical ticket: 10% of net recovered revenue, capped by chair count, or a flat monthly option. Where a signed order form states different terms, the order form controls.
How are salons priced?+
Salons are on The Chair Plan: 10% of net recovered revenue, capped at $149 a month for a solo chair, $349 for two to five chairs, and $699 for six to fifteen chairs. Salons that prefer one predictable number can choose a flat $79, $149, or $299 a month by chair count. Nobody is moved onto Flat by default. The same 90-day no-contract trial applies at the salon rate.
What if a client was going to come back anyway?+
Attribution has to pass four gates — the client was dormant, the message was delivered, the return fell inside the attribution window, and the visit was completed. A return that fails any gate is not Confirmed and is not billed.
How does Revenue IQ get billed?+
It does not. Revenue IQ is included with Retention IQ for the same practice at no additional fee.
Do I need the Service Suite before I can use Margin IQ?+
No. Margin IQ works standalone with supported booking-system data. Existing Service Suite customers receive 25% off Margin IQ because their data connection is already in place.
How is Margin IQ priced?+
The one-time Audit is $1,497 for Solo/Growth, $1,997 for Established, or $2,997 per location for Multi-Location. Optional Margin IQ Live is $299, $499, or $899 per month respectively.
Start with your real book, not a pricing guess.
We verify your source system, attribution evidence, and completion signal, and keep communications blocked until your readiness gates pass. Then it is a 90-day trial at $75 per client who actually comes back, with no contract.
Book a walkthrough →