Why we built Retention IQ.
Three minutes on the problem, the math, and what the platform actually does. The short version: most service businesses have a quietly enormous book of dormant clients — we surface them, draft the outreach, and let you send.
The three things no other tool offers.
Book Value
An estimated present value of the client book: expected annual revenue × retention probability, discounted across a three-year horizon. It moves as the underlying relationship data changes.
Drift Radar
Per-client churn prediction calibrated to each client's personal cadence — not a generic "90-day threshold." Empirical Bayes blending personal history with peer priors per industry. Every score comes with plain-English drivers.
Voice Training
Paste 15–30 messages you've sent to clients. We extract your voice — greeting, sign-off, formality, warmth, distinctive phrases — and every draft comes in three tone variants. Deterministic, runs offline.
Daniel Michael Newland
Founder & CEO, TechStack Consulting LLC · Palm Springs, CA
Daniel started TechStack after running into the dormant-client problem repeatedly in client engagements — every service business had a quietly enormous book of past clients who'd drifted, and no tool in the market was built to surface them by client name with personalized outreach. Retention IQ is the answer.
Read Daniel's full bioTwo ways to keep going.
The video covers the why. To see it running on your actual data, choose the path that fits where you are today.
Plan a managed Phase 1 launch
We review your source data, consent posture, attribution rules, and completed-service verification before any campaign is activated.
Book a walkthroughBook a 15-minute walkthrough
We'll run it on a real practice's data in real time. You see exactly what Drift Radar surfaces and what the outreach drafts look like in your industry.
Pick a timeMap your first verified-return campaign.
We confirm your source system, attribution evidence and completion signal before any communication is activated.